Shipping & Returns

Shipping Policy

Shipping within the United States via USPS is the only shipping option available through the site at this time. If you are interested in international shipping, please reach out via our Contact Us page and our team will be more than happy to assist.

All orders will receive free shipping via USPS First Class mail.* All orders received by 5pm PT, will be shipped out by the next business day. Orders received Friday** through Sunday will be shipped out Monday at the latest. Typical USPS First Class delivery times are between 3-5 days. Delivery timelines are determined by USPS and may vary.

*NOTE: Free shipping only available for customers within the United States. International shipping rates still apply.

**NOTE: For orders received before Friday 5pm PT, we will attempt to ship out on Saturday, if possible. 

COVID Delays:  Due to the demands placed on the Postal Service, USPS has adjusted their expected delivery times to 4-6 days for First class deliveries. If you experience extended delays with your shipment, please reach out to our team using the Contact Us form and we will work with USPS to ensure delivery of your package.

 

Return Policy

If you are not completely satisfied with your purchase and wish to request a return, you can do so within 30 days of the purchase date. To initiate a return, please use the Contact Us form and include the order number and the reason for requesting the return. 

For an item to be eligible for a return, the item must be in new and unused condition with all original packaging, paperwork, and labels in their original condition. Any items that do not meet this description will be sent back to the customer and the customer will incur all shipping charges.

All warranty requests and claims will be handled solely between the buyer (you) and the manufacturer. Any costs associated with manufacturer warranties and claims are the sole responsibility of the buyer.

 

Refunds  

Once a return is received and the item is confirmed to be in new and unused condition with packaging in its original condition, a refund will be processed using the payment method on file. All actual shipping costs (for the order and return) and all PayPal / Credit Card fees associated with the transaction will be deducted from the refund amount. Once a refund is initiated, please allow 3-5 business days for the refund to be processed and completed.